Return & Refund Policy
Return & Refund Policy
Last Updated: Dec. 28, 2025
Thank you for shopping at www.quinixlabs.com, owned and operated by Luxiela LLC (QUINIX™).
All Sales Final
Due to the nature of dietary supplements and consumable products, all sales are final. We do not accept returns or exchanges on supplements once they have been shipped, whether opened or unopened.
Damaged or Incorrect Items
If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery. To help us evaluate the issue, include your order number and clear photos of the product and packaging.
If approved, we will issue a replacement or refund at our discretion.
Non-Returnable Items
We do not accept returns on:
1. Supplements or consumable products
2. Opened or unopened products
3. Sale items or gift cards
Contact Information
For all return or order-related inquiries, please contact us at:
📧 Email: info@quinixlabs.com
📍 Mailing Address:
LUXIELA LLC (QUINIX™)
10531 4S Commons Dr. Ste 166-800
San Diego, CA 92127
USA